Jun 10, 2015

NACCS Center targeting Y10 billion in sales in FY2017

Nippon Automated Cargo and Port Consolidated System (NACCS) Center on June 8 unveiled its new three-year medium-term management plan dubbed "Moving Forward - Next Stage 2017 - We Change, Our Company Changes" which kicked off in fiscal 2015 ending March next year. Under the new plan, the company has set its targeted sales for fiscal 2017 ending March 2018, the final year in the plan, to Y10 billion, up 4.2% from the sales recorded in fiscal 2014 that ended this March. Aside from focusing on the stable operation of systems and the development and introduction of next-generation systems that are targeted for operation in October 2017, NACCS also aims to reinforce its peripheral services through the promotion of new businesses. It also aims to build a "comprehensive logistics information platform" that will further boost convenience in trading-related operations.

The company had already laid out a four-year medium-term plan that covers up to fiscal 2015, but given the sale of its government-owned shares that is slated to take place this fiscal year and its 10th anniversary in 2018, it decided to formulate a new midterm plan. For fiscal 2017, it is targeting sales of Y10 billion, operating profit of Y600 million, up 2.4 folds from the previous fiscal year, ordinary profit of Y550 million, up 4.2 folds, and net profit of Y500 million, up 25 folds. It projects that the number of its users in the whole of fiscal 2017 will jump by a wide margin to 15,000 offices from 10,000 companies, from 11,860 offices from 6,968 companies at the end of fiscal 2014.

Under its new midterm plan, NACCS has laid out strategic business strategies pillared on the stable operation of systems, the establishment of a comprehensive information platform, and the development and smooth introduction next-generation NACCS. With the stable operation of systems, the company aims to formulate in advance countermeasures that will prevent damages from arising, as well as conduct trainings toward the speedy restoration of systems should they experience breakdown. The company is targeting to achieve a 100% run rate for the systems, except for scheduled outages. It also aims to boost customer satisfaction to above 90% by putting in the effort to improve the helpdesk's customer satisfaction level. Further, it plans to promote partnerships it has thus far built with the related ministry and agency systems toward the creation of a more convenient system.

With the next-generation NACCS whose detailed specifications are currently being studied, the functions of the current system will be enhanced, and the COLINS, the container logistics information service operated by Japan's Ministry of Land, Infrastructure, Transport and Tourism (MLIT), will be reflected into the system. COLINS is a website used by related entities to share information on permission to carry out import containers, free time, ship movement, congestion at piers and gate opening time, among other things. By using this, NACCS will be able to further boost its private operations. Partnership between damage insurance businesses and NACCS will be targeted, too.

NACCS will also engage in the development of new businesses. It will study the launch of the information provision service iNACCS (tentative name) that will use information processed at NACCS. It is considering offering such services as the "trade digital archive services," wherein various information such as import/export permit information will be accumulated to provide a collective electronic storage of import/export-related documents and NACCS' export/import permit information, and the "analytics service" which will provide business intelligence (BI) using export/import information. Further, it will study the offering of ancillary services following the introduction of the enterprise identification number, as well as making a foray into new businesses related to the computerization of customs clearance procedures and trade transactions between private entities, and into providing consulting services for customers.

[Starting introduction support in Myanmar]
Under its new midterm plan, NACCS will proactively engage in supporting the introduction of the NACCS-style customs clearance system to countries in Asia. On June 5, it was commissioned by the Japan International Cooperation Agency (JICA) to provide technical cooperation in Myanmar, where it has already been decided that the NACCS-style customs clearance system will be rolled out. The NACCS-style customs clearance system MACCS is slated to kick off operation in the country in November 2016. NACCS will provide support to the two areas of "system user management" and "helpdesk creation" at the Customs Bureau of Myanmar's Ministry of Finance, which is spearheading the plan. Two experts will be deployed to the site from NACCS and they will provide technical support to the officers of the Customs Bureau.

Technical support will be given from this month until December 2016, after the launch of the system. NACCS also provided technical support on user management when the NACCS-style customs clearance system was introduced in Vietnam. It will make use of such experience when it assists in the introduction of the system in Myanmar. Now by undertaking support services in the introduction of the system in other countries with the help of the experience and knowledge it has amassed in Vietnam and Myanmar, NACCS is contributing to the facilitation of trade in Asia and other countries overseas.

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